Operations Manager - #38739


Date: 3 weeks ago
City: Abuja, FCT
Contract type: Full time

Oludidit is a creative brand in Nigeria that produces gifts, stationery, and decor products using a mix of African and Western designs. Founded in 2012 by Banke Fasominu, a passionate hobby fast turned into a profitable business serving individuals, homes, and corporations with a clear vision to "Enrich lives by creating useful products that people love".

We are recruiting to fill the position below:

Job Position: Operations Manager
Job Location: Abuja (FCT)
Employment Type: Full-time


  • The incumbent is responsiblefor organizing and overseeing the daily operations of the production and logistics departments, to guarantee optimum productivity.
  • S/he is to ensure that these departments are well-coordinated by managing procedures and operations, as well as working with other staff in strategic planning activities, ensuring all staff are aware of operational best practices and implementing new technologies.
  • Responsible for supporting the MD/CEO in developing and directing strategy towards the profitable growth and operation of the company
  • Oversee the production department, and work with other pertinent units, to create production budgets
  • Prepare production and expense reports and submit to top management weekly
  • Closely monitor the operating and financial results against plans and budgets, creating monthly business reports; informing Management of significant changes
  • Developing strategic operative plans that reflect the longer-term objectives and priorities established by the Management
  • Design and recommend new processes to improve/increase production quality, productivity and profitability
  • Review and ensure quality control in service and product delivery across all departments
  • Supervise the production team, ensuring updates and monitor stock and inventory records
  • Submit periodic recommendations for stock update/management and production
  • Send mass marketing communications to clients via appropriate channels
  • Work with the appropriate departments to establish and follow through on consolidated marketing efforts
  • Plan and monitor the day-to-day running of business to ensure smooth progress
  • Evaluate regularly the efficiency of business procedures according to organizational objectives and enforce improvements
  • Supervise the production team, and provide constructive feedback as required
  • Anticipate and mitigate likely risks to operational excellence
  • Manage procurement processes, and coordinate material and resources allocation
  • Research and propose policies and best practices to top management for possible implementation
  • Work with the Customer Satisfaction team to manage client data bases, client retention strategies and client relationship management
  • Manage relationships/agreements with external partners/vendors
  • Evaluate overall performance by gathering, analyzing and interpreting data, presenting this as quarterly management reports to the CEO
  • Ensure corporate and legal compliance to established regulations, and handle business information with the required level of confidentiality
  • Oversee the logistics unit, ensuring client orders meet specification


  • Bachelor’s Degree in Business Administration, Project Management,
  • Minimum of 5 years of relevant and managerial experience
  • An MSc in Business Administration will be an added advantage,
  • Proven experience as Head of Operations, Operations Director or a similar leadership role.
  • Compliance:Ability to audit and monitor quality of output; demonstrable experience of delivery against specified protocols/procedures ensuring the highest level of performance.
  • Stakeholder Management: Ability to build and develop relationships with internal employee, strategic partners and other external parties/organizations; with the ability to resolve conflict.
  • In depth knowledge of data analysis and performance/operation metric
  • Personal Drive:Ability to work without supervision- autonomously; managing one’s own time; working with drive and enthusiasm.
  • Communication:Excellent written, and verbal communication skills.
  • Commercial Awareness: Demonstrable contribution, to maximizing commercial performance, through controlling costs, and ensuring efficiencies where possible, and keeping up-to-date with the latest trends and best practices
  • Customer Focus:Ability to understand customer needs; striving to exceed expectations
  • Planning and Organizing:Demonstrable experience with managing tasks and deadlines, with the ability to resolve conflicting priorities
  • Excellent business process knowledge, proposal writing andreporting Skills.

Method of Application
Interested and qualified candidate should send their Resume to: [email protected] using "Operations Manager" as the subject of the mail.

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