Account Manager Ghana & Nigeria

Job Description

As an Account Manager at Nokia, you will drive the success of strategically important customer accounts, managing the end-to-end sales process from opportunity identification to contract negotiation. You will collaborate closely with sales, pre-sales, and operational teams, leveraging your insights into customer objectives and challenges to create tailored strategies that achieve revenue targets. This role offers an opportunity to take ownership of multiple portfolios, fostering impactful relationships while navigating complex market dynamics. You'll thrive in a dynamic and supportive work environment that values innovation and collaboration, surrounded by seasoned professionals who are committed to sharing best practices and driving collective success. Your analytical skills and strategic thinking will be vital as you contribute to key decisions and navigate business complexities, positioning you as a recognized leader within our sales team.

How You Will Contribute And What You Will Learn

• Drive revenue growth by managing key customer accounts and achieving financial targets, including order intake, sales, and cash collection.
• Develop and implement tailored sales strategies to capitalize on market opportunities and meet customer objectives.
• Build and nurture strong relationships with stakeholders at multiple levels within customer organizations to understand their challenges and drive effective solutions.
• Collaborate with pre-sales experts to identify and cultivate new business opportunities across diverse portfolios.
• Lead pricing strategies and contract negotiations, ensuring competitive positioning and alignment with business goals.
• Coordinate with cross-functional teams to optimize sales processes and deliver seamless customer experiences.
• Act as a trusted advisor and mentor within the sales team, sharing best practices and driving professional development.
• Analyze market trends and customer feedback to recommend improvements in products, processes, and service delivery.
  
  

Key Skills And Experience

You have:

• 10-15 years of relevant experience in sales and account management.
• Proven ability to achieve financial targets such as order intake and sales margin.
• Deep understanding of customer relationship management and strategic sales thinking.
• Strong negotiating skills with experience in pricing strategies and contract discussions.
  
  

It would be nice if you also had:

• A graduate or Electrical or telecommunication degree is preferred.
• A postgraduate degree in business, marketing, or a related field is a plus.
• Experience working with cross-functional teams and driving collaboration.
• Familiarity with telecom products, services, and market trends.
• Analytical problem-solving skills with a track record of overcoming complex challenges.
  
  

About Us

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work

What we offer

Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark
  
  

At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.