Head of Operations

Company Description

ReadWrite Data Solutions Limited is a multifaceted company that offers IT & Data Consultancy, Training services, and IT infrastructure solutions. We aim to create valuable insights from data and provide a framework that ensures continuous business growth. We partner with clients across Africa to build OEM data analytics and infrastructure solutions. We provide implementation, development, and support services for SAP-centric portfolio, including SAC, Datasphere, and other cloud solutions offerings.

Role Description

This is a full-time hybrid role for a Head of Operations located in Lagos State, Nigeria. The Head of Operations will oversee daily operations and manage various units to ensure operational efficiency.

Key Responsibilities

• Management & Operational Oversight: Oversee and manage HQ units (HR, Operations, Legal), ensuring efficient operations and alignment with organizational goals, and addressing challenges proactively.
• ⁠Hands-on: Own and take direct responsibility for handling company issues in Operations/Legal/HR functions.
• Cross-units Coordination: Collaborate with various units to optimize workflows, resource allocation, and internal processes.
• ⁠Budget & Resource Management: Oversee budgets, optimize resource utilization, prepare financial reports, and manage tax on TaxPro Max.
• Process Improvement: Identify and implement process enhancements to improve efficiency and effectiveness across departmental units.
• Compliance & Governance: Ensure adherence to company policies, regulatory requirements, and industry best practices.

Job Requirements

• Bachelor's degree in Business Administration, Operations Management, or a related field (Master's degree preferred).
• ⁠Proven experience with at least 5 years in an operational leadership role.
• ⁠Hands-on experience in at least one of the following departments: Legal, Operations, HR, IT, or Product.
• ⁠Strong understanding of business operations, process optimization, and resource management.
• ⁠Experience in negotiating contracts, managing clients, and overseeing procurement.
• ⁠Excellent problem-solving skills with the ability to handle high-pressure situations with a hands-on approach.
• ⁠Proficient English (verbal and written), other languages an advantage.
• ⁠Proficiency in using operational software (e.g., ERP systems, Zoho Tools, CRM platforms, Excel, Orange HRM).

Personal Skills

• A quick learner.
• Dynamic leader and team player with strong commitment and drive to accomplish individual and team tasks and goals.
• Ambitious, driven, self-motivated, flexible, and able to meet tight deadlines.
• Ability to cope with multi-tasking and working independently.
• Take initiative, exercise sound judgment, and result-oriented.
• Strong analytical skills.

Our Offer

• A meaningful position.
• ⁠₦250,000 - ₦350,000 depending on experience.
• ⁠⁠21 days annual leave
• ⁠Stimulating and collaborative working environment.
• ⁠International business environment.