Night Duty Manager at IBIC Holdings

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• Company:
• Location: Nigeria
• State:
• Job type: Full-Time
• Job category:
  
  

IBIC Holdings is a leading Pan-African investment company with major interests in real estate, digital currencies, facility management, and hospitality.

We Are Recruiting To Fill The Position Below

Job Title: Night Duty Manager

Location: Lekki Phase 1, Lagos

Employment Type: Full-time

Job Summary

• The Night Duty Manager is responsible for overseeing all property operations during nighttime hours, ensuring the safety, comfort, and satisfaction of guests, and addressing any issues that arise.
• This role also handles late check-ins/check-outs, emergency situations, and supports overnight financial reconciliations and reporting.
  
  

Key Responsibilities

Guest Relations & Operations Oversight:

• Act as the primary point of contact for guests during night hours, addressing queries, complaints, and special requests promptly.
• Supervise all front office operations including check-ins, check-outs, and room assignments.
• Monitor guest arrivals, departures, and special instructions (eg, VIPs, wake-up calls, early breakfasts).
  
  

Property & Staff Supervision

• Conduct regular rounds of the property to ensure security, cleanliness, and service standards are upheld.
• Coordinate and support other night staff including security, housekeeping, kitchen, and maintenance teams.
• Manage any operational or staffing issues that arise during the shift.
  
  

Safety & Emergency Response

• Serve as the first responder in the event of emergencies such as fire alarms, guest illness, or disturbances.
• Enforce property safety, fire, and health procedures, ensuring guest and staff well-being.
• Document incidents and escalate to senior management with appropriate follow-up.
  
  

Night Audit & Reporting

• Oversee or assist with the night audit process in collaboration with the Front Office/Night Auditor.
• Verify daily revenue postings from POS, PMS, and manual entries for accuracy.
• Prepare and distribute daily operational reports for senior management.
  
  

Cash Handling & Financial Duties

• Reconcile cash drawers, ensure safe deposits, and manage petty cash during the night shift.
• Monitor billing accuracy, guest folios, and payment verifications.
  
  

Requirements

• Candidates should possess an OND/HND/B.Sc Degree with 3 – 6 years work experience.
  
  

Application Closing Date

Not Specified.

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