Account Officer (Commercial Bank)

Job Title: Account Officer ( Retail Sales)

Reports to: Branch Manager

Job Grade: BO

Locations: Lagos, South East, South West, South South (Delta, Edo, Bayelsa, Portharcourt, Cross Rivers, Akwa-Ibom)

Job Summary

Our client, a leading commercial bank in Nigeria, is hiring Account Officers. The ideal candidate will be responsible for relationship management account opening, deposit mobilization, loan creation/loan book review, channels adoption/activation, account reactivation and revenue generation.

Duties/ Responsibilities:

• New Business Development/Account acquisition
• Customer Engagement (Physical and Virtual)
• Existing Business Relationship Management. (Cross/Up Selling)
• Channel Optimization
• Liability Generation (CASA & FD)
• Risk Asset Creation
• Credit processing and Appraisals
• Close Monitoring of Credit relationships and loan recoveries
• Achieving set Financial and Non-Financial Targets
• Merchant/Agent onboarding
• Perform other duties as assigned by the Branch Manager
• KPI
• Attend Early Morning Sessions (EMS)
• Review of Top 20 customers' account activities
• Monitor Volume Movement
• Visit 5 customers
• Call 15 customers
• New account acquisition
• Account Funding
• Channel Adoption/Activation
• Customer Complaint Resolution
• Report rendition call memo, etc
• Cheque confirmation
  
  
  

Qualifications/Requirements

• Bachelor of Science or Masters degree in any related field
• Good Customer Service / Relationship Management
• Strong selling/negotiation skills
• Strong Financial Analysis / Interpretation capabilities
• Good presentation skills
• Effective communication skills
• Credit Appraisal skills
• Team player
• Innovation
• Entrepreneurship
• Analytical/Problem solving skills
• Self-Management
• Interpersonal Skills
  
  
  

Salary: 10 million- 14 million per annum gross

Method of Application: Interested and qualified candidates should forward their CVs to careers@worknigeria.com using the job title and location as the subject of the email.