Client Experience/Sales Representative

Gatewood Consulting Ltd


Date: 1 day ago
City: Abuja, FCT
Contract type: Full time

Job Role: Client Experience/ Sales RepresentativeJob Locat

ion: AbujaJob Type:

Full-time


Are you passionate about delivering excellent customer service and have an eye for fabrics and fashion? Our Client is seeking a vibrant, organized, and customer-focused individual to join the team as a Client Experience / Sales Representative at our fabric outlet in Abuja.



Job Description:


As our Client Experience / Sales Representative, you will be the first point of contact for walk-in and online customers. You will assist clients find what they need, provide product recommendations, and ensure every customer leaves with a memorable shopping experience.


Key Responsibilities:

• Greet and engage customers with a warm, professional attitude.

• Provide tailored fabric recommendations based on customer needs and trends.

• Ensure proper display, labeling, and presentation of fabrics in-store.

• Process sales transactions accurately and efficiently.

• Build strong relationships with repeat clients and fashion designers.

• Keep records of customer orders, feedback, and inventory.

• Handle online inquiries and process social media/WhatsApp orders.


Requirements:

• Minimum of OND, HND, or Bachelor’s Degree in any field.

• 0–2 years of relevant work experience (retail or customer service experience is an added advantage).

• Excellent communication and interpersonal skills.

• Passionate about fashion, fabrics, and customer satisfaction.

• Tech-savvy with basic knowledge of Operating systems and online selling platforms.

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