Strategic Support Associate

About Flylane

Flylane is a global education portal broadening access to diverse learning opportunities since 2018. With over 20,000 students from more than 25 countries, we offer personalized 1:1 counseling, custom study plans, and flexible subject choices. Our qualifications are internationally respected, strengthening university applications and ensuring students are equipped with essential skills. By partnering with schools and education agents worldwide, we help students achieve their academic and career goals.

About the role

Flylane is seeking a highly driven, detail-oriented, and intellectually curious Strategic Support Associate to join our mission to unlock global education access for African students. This is not your typical assistant role, you’ll work directly with senior leadership to support our daily operations, prepare high-impact proposals and presentations, research potential school partners, and support students in their journey to global education.

This role is ideal for someone who is tech-savvy, takes initiative, writes well, and thrives in fast-paced, high-responsibility environments.

Qualification

• Experience as Support Workers and Technical Support skills
• Strong Interpersonal and Communication Skills
• Knowledge of Safeguarding practices
• Ability to work both independently and collaboratively
• Excellent problem-solving and organizational abilities
• Previous experience in an educational setting is a plus
• Bachelor's degree in Education, Counseling, or related field

What you will do

• Manage the executive's meetings, calendar and travels
• Draft, proofread, and format documents, reports, and PowerPoint presentations
• Research schools, partners, or market insights to support proposals and outreach
• Support student communications and basic enrolment coordination
• Create and maintain clean, well-structured documents using Google Workspace
• Manage light CRM updates and tracking for team operations
• Visit schools or vendors in your local city when needed (in-person component is light)
• Support scheduling, information gathering, and project follow-up for internal tasks
• (Bonus) Assist with basic graphics using Canva

What we are looking for

• Excellent command of English (spoken and written)
• Strong attention to detail and formatting
• Comfortable using: Google Docs, Sheets, Slides, Gmail, Google Drive
• Tech-savvy: Can learn and navigate CRM tools and digital workspaces
• Available for hybrid work (remote + occasional in-person tasks)
• Based in Lagos
• (Bonus) Familiarity with Canva or basic graphic design

Why join us?

• Work with a purpose-driven, fast-growing team
• Learn directly from senior leadership
• Be part of a mission to transform access to international education
• Flexible, impact-first work culture
• Growth opportunities within the organization