Customer Support Representative

Tectarii Host


Date: 17 hours ago
Contract type: Full time
Remote

Are you ready to handle hundreds of conversations and train your robot replacement at the same time?

Let’s do it together.

Mission

Work part-time, about 3-4 hours per day.

Handle customer requests on the Evaboot chat via Intercom

Manage subscriptions and account issues.

Provide practical tips on how to use LinkedIn and Sales Navigator.

Collaborate with developers, marketers, founders — basically everyone.

Manage and improve our AI Customer Agent inside Intercom.

Continuously train the AI to replace yourself, automating as many support tasks as possible.

Explore Intercom’s advanced features to push automation further.

Requirements

Write excellent English.

Know your way around customer support tools.

Explain complex tools like LinkedIn and Sales Navigator simply.

Enjoy learning technical stuff like AI workflows.

Work independently and proactively.

Be comfortable collaborating across teams.

Bonus Points

Experience using Intercom.

Knowledge of AI chat training or prompt engineering.

Previous work in SaaS customer support.

Interest in sales or lead generation.

What’s Guaranteed

Intense execution pace & exponential learning curve.

Zero bullshit environment. We focus mostly on results and KPIs.

No impactless tasks. Everything is linked to performance-purposes.

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