Insights Officer - Consultant (Nigeria) - #34617

Insights Officer - Consultant (Nigeria)

Date: 9 May 2024

Location: Lagos, Sub Saharan Africa, NG

Company: British Council

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide

We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications

Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021–22 we reached 650 million people Role Purpose To support the execution of market insight and analytics tasks at a regional level, co-ordinate activities, and ensure consistent implementation of activities, processes, systems and approaches. This role will support the tracking, collection and analysis of internal and external data through primary and secondary research. The research and insights officer will work closely with the regional Head of Insights SSA and SSA SBU Marketing teams to ensure analysis is linked to SBU insights and Marketing plans driving clear findings against set objectives
Main Accountabilities:
Insights Support:

• Supports the daily collection and entry of competitor data across key markets for Exams and Cultural Engagement
• Supports the collection of markets/segment/audiences data from central internal and external sources
• Supports the data collection/entry for quarterly Cultural Engagement and Exams insights packs
• Support in admin tasks, tools, design and execution of inhouse primary/secondary research exercises (surveys, polls, etc)
• Conducts basic desk research
• Supports the creation of data analysis summaries for regional, cluster and country marketing teams
• Iterates data as required based on regional and country specific needs.
• Supports regional insights requirements, using existing templates and working with the insights and marketing team to develop new templates if required and providing support.
• Tests data accuracy and interference to gauge effectiveness and implements improvements based on results.

Managing self and others

• Builds an understanding of the data context, opportunities and challenges, to ensure that data management and reporting is based on business needs
• Seeks feedback from regional insights on data collection and analysis, making amendments based on that.
• Maintains and updates insights database across all regional platforms, ensuring it is up-to-date.
• Ensures all data is, consistent in terms of categories, quality and accuracy and optimised for use in insights and marketing plans
  

Relationship and Stakeholder Management

• Collaborates with the marketing teams in the regional insights and marketing teams to define, measure and improve data collection and analysis
  

Minimum/Essential Qualifications: Relevant degree or demonstrable equivalent level of experience
Role specific knowledge and experience:

• Experience of data collection methodologies within a complex organisation
• Experience in analysing different sets of data
• Experience using Microsoft excel or different database software
• Stakeholder engagement

Desirable

• Experience in managing and commissioning market insight and analytics tasks/projects and initiatives within a large and complex organisation
  

Additional information
Payment Terms Freelancers and non-permanent workers will be paid either:

• A fixed fee for the entire project, based on their submitted rate card
• An hourly rate for the time dedicated to the project, based on their submitted rate card
• The rate card will be agreed upon at the time of contracting and will not be negotiable for the duration of the contract (maximum 2 years)
• Final payments will be made within one month of project completion, following the submission and approval of all deliverables

Project Completion

• Project completion is defined as the successful delivery of all agreed-upon deliverables, which may involve up to three rounds of feedback and revisions

Location: Nigeria, Role holder must have existing rights to live and work in country applied for
Language requirements: Fluency in written and spoken English
Expression of Interest: To apply, interested candidates must submit their portfolio of work along with a resume and complete the rate card of charges for their services. (Rate card template to be used is below – this can be attached to the resume) Rate Card Activity (per hour rates)
Rates per hour
Notes Comments

Collection and entry of competitor data across key markets for Teaching centre, Exams and Cultural Engagement.

Collection of markets/segment/audiences data from central internal and external sources.

Support in admin tasks, tools, design and execution of inhouse primary/secondary research exercises (surveys, polls, etc).

Conducts basic desk research.

Supports the creation of data analysis summaries for regional, cluster and country marketing teams

Supports regional insights requirements, using existing templates and working with the insights and marketing team to develop new templates if required and providing support

Tests data accuracy and inference to gauge effectiveness and implements improvements based on results.

Additional Considerations

• Intellectual Property: The ownership of all intellectual property rights created during the project will be clearly defined in the contract
• Confidentiality: Freelancers and non-permanent workers will be required to sign a Non-Disclosure Agreement (NDA) to protect sensitive British Council information
• Insurance: Freelancers and non-permanent workers may be required to hold their own professional liability insurance
• Taxes and Social Security: Freelancers and non-permanent workers are responsible for paying their own taxes and social security contributions. The British Council will not withhold taxes

Closing Date – 16 May, 2024 (Applications will close 23:59 East Africa Time)
A connected and trusted UK in a more connected and trusted world
Equality , Diversity, and Inclusion (EDI) Statement
The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities
The British Council is committed to safeguarding children, young people and adults who we work with
We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989
Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children
If you have any problems with your application please email [email protected]
Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our ‘ASK HR’ email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted