Technical Project Manager

Project Delivery & Systems Manager (WordPress Agency)

Location

Remote

Employment Type

Full-Time

About Bave Design Studio

Bave Design Studio is a Christian web design agency specializing in WordPress and WooCommerce websites for skincare, beauty, fashion, cosmetics, and service-based businesses worldwide.

We are looking for a highly organized, systems-driven Project Delivery & Systems Manager who will take ownership of project delivery, workflow management, process implementation, documentation, reporting, and internal systems.

We need someone who can build structure, enforce accountability, improve processes, ensure team members use company systems correctly, and provide leadership over project execution.

The ideal candidate understands website projects, project management methodologies, CRM systems, SOP creation, and team coordination.

Core Mission

Your primary responsibility is to ensure that every project, process, and system within the agency is organized, documented, tracked, and functioning efficiently.

You will be responsible for creating visibility, accountability, and operational excellence across the business.

Key Responsibilities

Project Delivery

• Manage all client projects from onboarding to launch

• Create project plans, timelines, milestones, and deliverables

• Monitor project progress daily

• Identify bottlenecks and resolve them proactively

• Escalate project risks before deadlines are affected

• Ensure projects are delivered on schedule

Systems Management

• Own and manage our CRM

• Ensure all team members actively use company systems

• Monitor task completion and project updates

• Build dashboards and reporting systems

• Improve workflows and automation

• Create accountability structures across departments

Documentation & Process Management

• Build and maintain SOPs

• Maintain internal documentation systems

• Improve agency workflows

• Ensure processes are followed consistently

• Continuously identify opportunities for efficiency improvements

Team Coordination

• Lead project meetings

• Assign and track tasks

• Coordinate communication between departments

• Follow up on delayed tasks

• Monitor team workloads and capacity

Reporting

• Provide weekly management reports

• Report project status, risks, bottlenecks, and team performance

• Develop KPI dashboards

• Create visibility for leadership

Required Qualifications

• Minimum 3 years of project management experience

• Experience working in a web design, digital marketing, software, or creative agency

• Strong understanding of WordPress websites

• Familiarity with WooCommerce

• Experience using project management software

• Experience creating SOPs and documentation

• Excellent organizational skills

• Strong communication and leadership abilities

• Strong analytical and problem-solving skills

• Experience implementing systems and processes

• Experience with ClickUp, Monday.com, Asana, Jira, Trello, Zoho Projects, or similar systems

Preferred Qualifications

• Understanding of website hosting and maintenance

• Experience managing remote teams

• Familiarity with Agile methodologies

Success Metrics

Within the first 60 days:

• All active projects properly tracked

• Project dashboards fully implemented

• Team task compliance above 90%

• Documentation system updated and maintained

• Weekly reporting system established

• Project delays reduced significantly

• Clear project visibility for leadership

How to Apply

Please fill the form and successful applications will be attended to.