Manager, Strategy (Financial Services & Digital Experience)
PwC Careers Africa
Remote
Management Level
Manager
Job Description & Summary
About Us
At PwC, we’re a leading professional services firm helping organizations navigate complexity, drive transformation, and unlock growth. We believe in the power of ideas to shape industries—and we’re looking for a skilled Manager, to help us share those ideas with the world.
Role Overview
We are seeking an experienced and innovative Manager to lead our Financial Services & Digital Experience team. This role is ideal for a strategic thinker with a strong background in financial services, digital transformation, and customer experience. You will be responsible for driving digital innovation, enhancing client engagement, and delivering value through technology-enabled financial solutions.
Key Responsibilities
- Lead digital transformation initiatives within the financial services sector.
- Develop and implement strategies to enhance customer experience across digital platforms.
- Collaborate with cross-functional teams to design and deliver innovative financial products and services.
- Monitor industry trends and emerging technologies to inform strategic decisions.
- Manage client relationships and ensure delivery of high-quality solutions.
- Drive business development efforts and support proposal development.
- Mentor and develop junior team members.
- First degree as well MBA/ MSc., and PhD in relevant courses is a plus
- Minimum of 6 years consulting experience or relevant industry experience preferred
- Experience working with External or Internal clients in the Financial Services sector, Telecoms and FMCG on corporate and business strategy, digital strategy and transformation and customer strategy (CX and UX)
- Shaping, planning, and executing complex strategic workstreams as part of client projects, with support from Senior Managers, Directors, or Partners
- Undertaking analysis, translating the analysis into useful findings and quality assuring the results in conjunction with project leadership
- Leading data gathering required to solve complex problems in a short timeframe
- Developing hypotheses and insights to unlock challenging client problems
- Identifying and addressing client needs, rapidly building credibility, and maintaining and utilizing networks of client relationships.
Travel Requirements
Up to 20%
Available for Work Visa Sponsorship?
No
Job Posting End Date
June 30, 2026