Social Media Community Manager (Tiktok, Instagram & Twitter/X)

The Plug Global Agency

The Plug Global Agency (originally founded as The Plug Entertainment) is an award-winning, full-service entertainment, talent management, and culture agency based in Lagos, Nigeria. Co-founded in August 2016 by prominent music executives Asa Asika and Abiodun "Bizzle" Osikoya (with Tobi Mohammed joining as partner and COO in 2022), the agency acts as a primary driving force behind the global expansion of Afrobeats and African youth culture.

We are recruiting to fill the position below:

Job Position: Social Media Community Manager (Tiktok, Instagram & Twitter/X)
Job Location: Nigeria

Description


  • The Social Media Community Manager will own and scale our digital presence across TikTok, Instagram and Twitter/X.
  • This role sits at the nexus of content. culture and community, responsible for driving engagement, growing audiences and ensuring cultural fluency online

Key Responsibilties

  • Content Strategy & Publishing - Develop and execute platform-specific content strategies for TikTok, Instagram and Twitter/X
  • Community Development & Engagement - Build, nurture and moderate online communities.
  • Act as the brand's voice engaging audiences with authenticity, cultural intelligence and speed.
  • Implement engagement frameworks that drive loyalty, UCC, and advocacy.
  • Cultural Intelligence & Trend Forecasting - Maintain deep fluency in internet cul- ture, meme ecosystems, viral mechanics and platform shifts.
  • Translate cultural signals into actionable content and campaign opportunities before they peak.
  • Influencer & Creator Ecosystem Management Identify, vet and collaborate with creators and influencers. Brief creators, manage deliverables and integrate influencer content into broader brand narratives for credibility and reach.
  • Cross-Functional Collaboration - Partner with Strategy, Creative, Client Services and Partnerships teams to align social content with brand objectives, product launches and campaign rollouts. Contribute insights that shape bigger brand ideas.
  • Performance Analysis & Reporting - Track, analyze and report on community growth, engagement metrics, content performance and sentiment. Use data to iterate strategy and demonstrate commercial impact.

Requirements

  • Proven experience managing social media communities for entertainment or culture led brands
  • Strong portfolio showcasing previous social media, community management or audience engagement projects
  • Ability to identify and capitalize on emerging trends and cultural moments -Excellent video editing and graphic content skills
  • Deep understanding of TikTok, Instagram, and Twitter/X algorithms -Strategic + Creative: Can think in frameworks and execute in content.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Position as the subject of the mail.

How to apply

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