Key Account Manager - East and South
PZ Cussons
Remote
Sustainability and the wellbeing of people, families and communities everywhere are at the heart of everything that we do.
Since our founding in 1884, we have been creating products to delight, care for and nourish consumers. Across our core categories of Hygiene, Baby and Beauty, our trusted and well-loved brands include Carex, Cussons Baby, Sanctuary Spa and St. Tropez.
Job Title
Key Account Manager
Level
Grade 5
Department
Sales/Commercial
Department Strategic Objectives
Lead in the delivery of Joint Business plans with the customer towards the achievement of the overall organisation business and growth objectives in key accounts.
Job Purpose
Support development, and ensure implementation of customers
Plans that are aligned with overall business strategies and
achievement of profitable sales objectives
Responsible To
National Key Account Manager
Responsible For
Key Account Executives (If Any)
Must be able to influence, inspire and drive performance with minimal direct management responsibility for Account Stakeholders
Context/Scope
A key contributor to the success of the PZ Cussons commercial strategic plan with an effective and flexible field sales force; demonstrating industry leadership in both volume driving & brand building activity.
Key Accountabilities
- Ensure achievement of agreed Customer targets/KPIs
- Manage the business partnership with Key Accounts
- Customers including development and implementation of Joint Business Plan
- Define and execute plans for the key accounts Customers in line with business requirements
- Lead the implementation and excellent execution of all channel/category activities for Customer channels
- Provide inputs into the Commercial Planning process.
- Availability and quarterly reviews of annual Joint Business Plan with Key Account
- Timeliness and quality of implementation of the Joint Business Plan
- Target vs. Actual performance (volume/value, KPIs etc.)
- Monthly account reconciliation
- Coaching/ Training sales team
- National Key Account Manager
- Line Managers (Marketing/Sales/Channel/Supply Chain/Finance)
- Key Account Managers
- Key Accounts Customers
- PZ Marketing & Sales network
Knowledge, Skills & Experience Needed:
- First Degree in any discipline
- Computer literacy (MS Word, Excel, PowerPoint)
- Minimum of 3 years in marketing or sales
- Understands Customer and Field Sales Management practice
- Has demonstrated success in the previous role
- Good knowledge of business objectives and priorities.
- Good knowledge of Joint Business Planning process
- Working Knowledge of core Commercial Planning process (IMEX, CPM, Battle Plan, Risk & Opps, RiRo, SLOBs).
- Knowledge of Distributor Management
- PZ Cussons Leadership competencies
- Commercial Acumen Proven Strength
- Customer Management Developed
- Negotiation Skills Developed
- In Market Execution Developed
- Selling Skills Proven Strength
- Sales Drivers Proven Strength
- Channel Strategy Developed
- Presentation & Communication Proven Strength
At PZ Cussons, we value diversity and make sure everyone feels included. We want our team to reflect society and our global customers. We welcome applicants from all backgrounds because your unique perspective helps us develop brands and create new products for our consumers.
If you need extra support during this process, please inform us so that we can accommodate your needs appropriately. It is important to us that all candidates feel recognised and have a good experience with PZ Cussons as part of our commitment to inclusivity.
We're dedicated to creating an inclusive environment and we welcome applications from everyone.
PZ Cussons is big enough to make your mark, small enough to make it yours. Apply to develop your career!
PZ Cussons is big enough to make your mark, small enough to make it yours. Apply to join us!