Anti-Fraud Manager

PalmPay

Remote

The SME Business Anti-Fraud Manager will lead fraud prevention, detection, and investigation across the SME business, ensuring strong controls throughout the lending lifecycle. The role will work closely with Sales, Risk, Operations, Verification, Collections, and Compliance teams to minimize fraud losses, improve portfolio quality, and strengthen operational controls.

Key Responsibilities

Develop and monitor fraud detection strategies across merchant onboarding, loan applications, disbursement, and repayment activities
Lead investigations into merchant fraud, staff collusion, identity fraud, fake documentation, and suspicious loan activities
Monitor fraud trends, portfolio risks, and repayment patterns to identify emerging threats
Strengthen fraud controls and recommend process improvements across field operations and lending processes
Prepare fraud investigation reports, dashboards, and management updates with actionable recommendations
Partner with Risk, Operations, Sales, Compliance, and Legal teams to improve fraud prevention and recovery efforts
Train field teams on fraud awareness, reporting procedures, and internal control standards

Requirements

Bachelor’s Degree in Finance, Accounting, Business Administration, Economics, Criminology, Law, Data Analytics, or a related discipline
3-5 years’ experience in Fraud Risk, Financial Crime, Internal Control, Credit Risk, Compliance, Audit, or Investigations
Prior experience within a bank, fintech, microfinance bank, digital lending company, or financial institution is required
Strong knowledge of SME lending, merchant onboarding, fraud investigations, and portfolio risk management
Excellent analytical skills with proficiency in Microsoft Excel; experience with Power BI, SQL, or Tableau is an added advantage
Professional certifications in Fraud Examination, Risk Management, Audit, or Compliance will be an added advantage

Salary

N400,000 - 450,000