Distribution Supervisor

AB InBev

Remote
Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together – when we combine your strengths with ours – is unstoppable. Are you ready to join a team that dreams as big as you do?

The key purpose of the Distribution Supervisor is to manage Distribution performance and activities to overcome delivery challenges and meet customer requirements whilst ensuring optimal utilization of company resources.

Key Roles and Responsibilities:

  • Lead departmental DPO (Distribution Process Optimization) implementation
  • Review department machine and man resources
  • Manage own and Team Development and Performance
  • Lead your team and prepare a strategic plan for the financial year with insights for inclusion in the Depot Business Plan
  • Review Master Data - Business descriptions - Process Mapping - Service Level Management - Routing
  • Planning and Planning SLA’s - High Volume etc.
  • Develop departmental annual budget (Fixed and Variables) and manage cost throughout the year
  • Set, Cascade Team & Individual goals
  • Develop Peak sizing and Planning for all critical periods.
  • Manage Customer and Driver master data
  • Conduct bi-annual Customer service evaluation and analyse customer feedback with actions
  • Plan and manage trade visits and drive compliance
  • Manage Full beer return process
  • Safety monitoring and critical behaviour enforcement
  • Manage 3PL contractors and drive performance improvement
  • Manage supply chain transfers and ensure adherence to plan
  • Review all SLA and attend SLA meeting to action noncompliance with all stakeholder requirements
  • Lead departmental weekly performance meeting addressing previous week trends and proffering sustainable plan for the new week
  • Prepare and analyze contractor payment
  • Manage departmental Cost to achieve budget
  • Business plan is developed and aligned to the Sales and Distribution strategy
  • Distribution team goals are supportive of Depot business plan
  • Delivery fleet size and mix calculated to ensure optimum cost and customer service effectiveness and delivery within the Distribution area
  • Fleet utilization is optimized through the effective use of own vs. contracted transport and effective route planning
  • Vehicle contingency plans exist for the replacement of contracted vehicles and drivers
  • Delivery fleet and drivers consistently comply with the statutory requirements
  • Interpret and implement delivery schedules
  • Assure product quality
  • Analyse and respond to distribution performance measures
  • Ensure Optimal Asset Utilisation
  • Manage Distribution Key Performance Areas
  • Leverage information systems
  • Conduct administrative duties
  • Manage budget process
  • Control departmental costs
  • Ensure a healthy industrial relations climate

Key Attributes and Competencies:

  • Demonstrates reliability
  • Good interpersonal skills / builds good relationships
  • Ability to work under pressure
  • Verbal ability and communication skills
  • Excellent self-management and planning skills
  • Strong achievement orientation

Minimum Requirements:

  • Relevant 3/4-year tertiary degree/diploma, preferably in Supply Chain and or Logistics
  • 2 years’ experience in a customer service role within an FMCG Supply Chain and or Logistics
  • Valid Class B Driver's License
  • Proficiency in Microsoft Office suite
  • SAP4HANA experience/knowledge preferred
  • Knowledge of customer service principles

Additional Information:

  • Band: VIII

KBL/ABInBev is an equal opportunity employer and all appointments will be made in line with KBL/ABInBev employment equity plan and talent requirements. The advert has minimum requirements listed. Management reserves the right to use additional/ relevant information as criteria for short-listing.

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