Client Experience Associate (Luxury Brand)

Responsibilities

• Support sales team in delivering excellent customer service
  
• Prepare and organize fitting rooms for customers
  
• Maintain cleanliness of fitting rooms between use
  
• Assist with receiving, tagging, and labelling new stock
  
• Support visual merchandising and store presentation
  
• Ensure store ambiance is maintained
  
• Stock service stations with necessary supplies
  
• Move merchandise from inventory to shop floor
  
• Respond to customer requests through sales associates
  
• Support communication between customers and sales team
  
• Follow store safety and operational procedures
  
• Report incidents or safety issues to management
  
• Assist with general store support tasks
  
  
  
  

• Minimum of SSCE
  
• 1–2 years’ experience in a retail or support role preferred
  
• Ability to follow instructions and work in a fast-paced environment
  
• Good organization and multitasking skills
  
• Strong team spirit and reliability
  
• Professional and neat appearance
  
• Friendly and customer-oriented personality
  
  
  
  

• Competitive benefits
  
• Opportunity to grow within a leading luxury fashion and lifestyle brand
  
• Employee wellness and recognition programs