Country Manager & Chief Commercial Officer (Nigeria)

Sigma Consulting Group

Remote
Industry: Telecommunications | Digital Infrastructure | Enterprise ICT | Cloud & Managed Services

Location: Lagos, Nigeria

Employment Type: Full-Time

Reports To: Group Chief Executive Officer (Group CEO)

Monthly Salary: ₦2,700,000 Net (After Tax)

Experience: Minimum 17 Years

About The Role

Our client is seeking an exceptional and commercially driven Country Manager & Chief Commercial Officer to lead its Nigerian operations and drive sustainable business growth across the telecommunications and digital infrastructure sector.

The successful candidate will provide strategic leadership for the company's commercial performance, business expansion, and operational excellence while building strategic partnerships, growing enterprise revenues, and positioning the organization as a leading provider of enterprise connectivity, cloud infrastructure, managed services, cybersecurity, and digital transformation solutions.

This role requires a visionary executive with extensive experience within Nigeria's telecommunications, enterprise ICT, cloud, managed services, and digital infrastructure ecosystem.

Key Responsibilities

Strategic Leadership

  • Develop and execute the overall business strategy for the Nigerian business.
  • Drive sustainable revenue growth and long-term profitability.
  • Develop annual business plans, commercial strategies, and market expansion initiatives.
  • Provide executive leadership across all commercial functions.
  • Represent the organization at executive, industry, government, and investor engagements.
  • Identify emerging market opportunities and technology trends.
  • Lead digital transformation and innovation initiatives.


Commercial Leadership

Lead commercial growth across:

  • Enterprise Connectivity
  • ISP Services
  • Managed Network Services
  • Network Operations Centre (NOC) Services
  • Cloud Infrastructure
  • Cybersecurity Services
  • Digital Infrastructure Projects
  • Telecom Infrastructure Management
  • Enterprise ICT Solutions
  • Managed Services
  • Technology Consulting


Key responsibilities include:

  • Own annual revenue and profitability targets.
  • Drive recurring revenue growth.
  • Develop pricing and go-to-market strategies.
  • Lead high-value commercial negotiations.
  • Expand enterprise customer portfolios.
  • Increase customer lifetime value and account profitability.


Enterprise Sales Leadership

  • Lead all enterprise and corporate sales activities.
  • Build and manage a high-performing commercial organization.
  • Develop scalable sales strategies across multiple industry verticals.
  • Establish sales KPIs, forecasting models, and performance dashboards.
  • Drive acquisition of large enterprise accounts.
  • Oversee sales pipeline development and forecasting.
  • Ensure consistent achievement of annual commercial targets.
  • Improve sales conversion rates and win ratios.


Strategic Partnerships

Develop and manage executive-level relationships with:

  • Mobile Network Operators (MNOs)
  • Internet Service Providers (ISPs)
  • Tower Infrastructure Companies
  • Data Centre Operators
  • Cloud Service Providers
  • Government Agencies
  • Financial Institutions
  • Oil & Gas Companies
  • Multinational Organizations
  • OEMs and Global Technology Vendors
  • International Investors
  • Strategic Alliance Partners


Business Development

Identify and secure new business opportunities through:

  • Strategic account acquisition
  • Market expansion initiatives
  • Public and private sector opportunities
  • Enterprise technology projects
  • Infrastructure outsourcing engagements
  • Managed services contracts
  • Cloud adoption programmes
  • Digital transformation initiatives


Customer Success

  • Develop and maintain executive-level customer relationships.
  • Increase customer retention and loyalty.
  • Drive account growth and cross-selling opportunities.
  • Resolve executive-level customer issues.
  • Improve customer satisfaction and service delivery standards.


Financial Management

Provide executive ownership for:

  • Revenue Growth
  • Gross Margin Performance
  • Commercial Budget Management
  • Sales Forecasting
  • Pipeline Growth
  • Cost Optimization
  • Business Profitability
  • Financial Performance Reporting


Operational Leadership

  • Collaborate closely with Engineering, Operations, Finance, HR, and Customer Success teams.
  • Ensure operational excellence across the Nigerian business.
  • Drive organizational performance and continuous improvement.
  • Strengthen governance, business processes, and operational efficiency.
  • Ensure business continuity and service excellence.


Leadership & People Management

  • Recruit, develop, and mentor high-performing commercial teams.
  • Foster a culture of accountability, innovation, and excellence.
  • Conduct performance management and succession planning.
  • Build leadership capability across the organization.
  • Promote collaboration and employee engagement.


Corporate Governance & Compliance

  • Ensure compliance with all applicable telecommunications regulations, corporate governance requirements, and statutory obligations.
  • Maintain high ethical and professional standards.
  • Manage commercial risks and regulatory compliance.
  • Ensure adherence to internal policies and operational procedures.


Qualifications

  • Bachelor's Degree in Business Administration, Marketing, Engineering, Telecommunications, Information Technology, Economics, or a related discipline.
  • MBA or relevant Master's degree is highly preferred.
  • Professional certifications in Sales, Business Management, Project Management, or Telecommunications will be an added advantage.


Experience Requirements

The ideal candidate must possess:

  • Minimum of 17 years progressive commercial leadership experience.
  • Extensive experience within the telecommunications, enterprise ICT, cloud, managed services, or digital infrastructure industry.
  • Proven experience leading large commercial teams.
  • Demonstrated success in driving multimillion-naira enterprise sales.
  • Strong experience managing strategic customer accounts.
  • Proven track record of closing high-value enterprise contracts.
  • Existing executive relationships across Nigeria's telecommunications and technology ecosystem.


Key Performance Indicators (KPIs)

The successful candidate will be measured on:

  • Annual Revenue Growth
  • New Enterprise Customers Acquired
  • Strategic Partnerships Secured
  • Recurring Revenue Growth
  • Gross Margin Performance
  • Customer Retention Rate
  • Pipeline Growth
  • Commercial Forecast Accuracy
  • Market Expansion
  • Customer Satisfaction
  • Team Performance and Productivity


Compensation & Benefits

  • Competitive Monthly Salary: ₦2,700,000 Net (After Tax)
  • Annual Performance Bonus based on approved commercial KPIs
  • Official Company Vehicle (upon confirmation)
  • Health Insurance (HMO) for self and eligible family members
  • Housing Allowance
  • Leave Allowance
  • Pension Contributions
  • Executive Leadership Development Opportunities


How to Apply

Interested and qualified candidates should send their updated CV to:

[email protected]

Subject Line: Country Manager & Chief Commercial Officer (Nigeria)

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