Service Manager Earthmoving & Mining, location Nigeria

Liebherr Group

Remote

At Liebherr, innovation, quality and reliability are our top priorities – particularly in the earthmoving and mining sectors. Our machines set the standard, and thanks to a global service network, we offer fast, professional on-site support. Become part of the global Liebherr world and shape the future with us.
For Liebherr Nigeria Ltd., we are looking for an experienced
Service Manager Earthmoving & Mining to lead aftersales service operations for Earthmoving & Mining equipment in Nigeria. You will be responsible for delivering high-quality service, maximizing equipment uptime, and driving customer satisfaction and service business growth.

Your tasks

Service Operations: Manage all field and workshop activities, ensuring safe, timely and high-quality execution
Customer Support: Serve as the main customer contact and resolve issues efficiently
Leadership: Lead, coach and monitor service teams
Technical Support: Guide to troubleshooting and major repairs
Parts & Planning: Ensure parts availability and optimize service planning
Warranty & Quality: Oversee warranty handling and continuous improvement
Business Growth: Identify opportunities to increase service revenue and warranty recovery
Cost & Reporting: Control costs and track performance against KPIs
Compliance & Safety: Ensure adherence to standards and HSE practices

Your Skills

Bachelor’s degree in mechanical, electrical or related engineering field
7–10 years’ experience in heavy equipment service (mining/earthmoving preferred)
Proven experience managing efficient, well-performing service teams and operations
High customer satisfaction orientation and
Strong technical knowledge (hydraulics, engines, electrical systems)
Experience with Liebherr equipment is an advantage
Fluent in English
Willingness to travel frequently within Nigeria

Have we sparked your interest? Then we look forward to receiving your online application.
If you have any questions, please do contact Sami Tarazi. Please note that applications via e-mail will not be considered.

One Passion. Many Opportunities.

The Company
Die Liebherr-Export AG mit Sitz in Nussbaumen in der Schweiz ist verantwortlich für den weltweiten Vertrieb von Baumaschinen sowie Kühl- und Gefriergeräten der Firmengruppe Liebherr. Das Unternehmen bearbeitet die Exportmärkte für mehrere Produktsegmente der Firmengruppe.

Location
Liebherr-Export AG
Liebherr Nigeria Ltd.
Idu Industrial Area 1 & Ext. Cad Zone C16
Plot 734B Abuja
Nigeria (NG)

Contact
Sami Tarazi
[email protected]