State Manager

PalmPay

Remote

The State Manager will be responsible for driving merchant acquisition, SME loan growth, and the performance of Business Development Managers (BDMs) and Business Developers (BDs) within the assigned state.

The role requires strong leadership, market expansion expertise, and the ability to build, coach, and manage high-performing field sales teams while ensuring operational excellence and target achievement.

Key Responsibilities

Drive merchant acquisition and SME business growth across the assigned state
Recruit, coach, and manage BDMs and BDs to achieve sales and productivity targets
Identify high-potential markets and develop effective expansion strategies
Monitor field activities, ensure compliance with SOPs, and improve market execution
Analyze sales performance and market trends to drive continuous improvement.

Requirements

Bachelor’s degree in Business Administration, Marketing, Economics, or a related field
Minimum of 3-4 years’ experience in sales management, merchant acquiring, SME lending, agency banking, or fintech operations
Proven experience leading field sales teams and driving market expansion
Strong understanding of merchant acquisition, business development, and performance management
Experience in fintech, banking, digital lending, or microfinance is mandatory