Marketing Leads Analyst
Mixta Africa
Remote
Key Responsibilities
Lead Qualification & Campaign
- Contact all incoming marketing leads within agreed SLAs (e.g., within 15 minutes during business hours) to maximize conversion potential.
- Filter out invalid, duplicate, or non-viable inquiries before processing.
- Evaluate buyers intent, budget, timeline, and specific property interests against standardized qualification criteria.
- Assign disposition status codes to classify prospects accurately within the funnel.
Lead Routing & CRM Administration
- Hand over fully qualified, sales-ready opportunities directly to Sales for immediate pipeline follow-up.
- Route unqualified or early-stage leads into appropriate automated nurture tracks to keep prospects engaged.
- Maintain complete, standardized, and accurate profile records in the CRM database without duplicate entries.
Campaign Intelligence & Market Insights
- Document common buyer objections, recurring questions, and key purchasing triggers gathered directly during lead interactions.
- Translate prospect feedback into actionable recommendations for ad copy, messaging, and target audience adjustments.
- Provide continuous insight into messaging alignment between marketing promises and sales conversations.
Performance Tracking & Analytics
- Audit team response times to measure and enforce strict compliance with SLA targets.
- Analyze lead conversion rates across individual marketing channels to pinpoint the highest-yielding acquisition sources.
- Recommend continuous refinements to lead qualification criteria based on incoming lead quality metrics and campaign objectives.
- Produce weekly reports on lead volume, channel qualification rates, and drop-off trends.