Head of Sales
PalmPay
Remote
This is a senior commercial leadership role requiring someone who can manage and scale a 200+ person field sales/offline business team, translate business objectives into clear execution plans, and deliver measurable business results.
Key Responsibilities
Take full ownership of PWT’s revenue, transaction volume, merchant acquisition, deployment, activity, retention, and operating costs.
Lead and manage a 200+ person field/offline team comprising BDs, BDMs, and regional management.
Develop and execute strategies to grow PWT revenue, merchant base, transaction volume, and market presence.
Drive deployment of Business Account Numbers and payment signage, while ensuring merchants remain active and productive after deployment.
Identify high-potential markets and optimize workforce allocation based on business performance and market opportunities.
Set and cascade regional, team, and individual targets while driving strong execution and accountability.
Monitor business performance, identify operational gaps, and implement solutions quickly.
Develop effective incentive and performance management structures to improve productivity and retention.
Manage business investments, headcount, incentives, and other operating costs with a strong focus on ROI and cost efficiency.
Work closely with Sales, Operations, Risk, Product, Marketing, and other teams to drive overall business performance.
Requirements
Minimum 5 years of experience in senior sales, commercial, field operations, or business leadership roles.
Proven experience managing 200+ employees, preferably within a large-scale field sales, merchant acquisition, or offline business.
Strong experience in FinTech, payments, banking, merchant acquiring, agency banking, or related industries.
Proven track record of driving revenue, transaction volume, merchant acquisition, deployment, or business growth through team and market management.
Strong understanding of the Nigerian merchant and payments ecosystem and offline sales environment.
Strong commercial and data-driven mindset, with the ability to manage revenue, GTV/transaction volume, merchant activity, retention, ROI, and operating costs.
Excellent leadership, execution, problem-solving, and stakeholder management skills.
Strong knowledge of major Nigerian markets and the ability to drive expansion across different regions.
Who We Are Looking For
We are looking for a business leader, not simply a team manager.
The ideal candidate must have demonstrated experience taking ownership of a large-scale business, managing 200+ people, driving field execution, expanding merchant presence, improving merchant activity and retention, and ultimately converting team performance into sustainable revenue and transaction growth.
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