Social Media Manager
MAX
Remote
- Creating, managing and owning the social media strategy for Max
- Grow fan base from fans to customers and customers into advocates
- Manage and oversee Max campaigns on all social media platforms
- Build and maintain strong social media presence
- Respond to all customer enquiries and ensure positive customer experiences to queries made on the social media platforms
- Development of brand identity and online reputation
- Data analysis of campaigns carried out to reveal the ROI on these campaigns
- Growth & management of online communities to ensure apporpriate decorum
- Collaborate with the sales and marketing teams for efficient brand communication
- Create budgets for social media campaings
- Keep abreast of all current social media best practices and technologies
- Ability to train team members and the company wide on best ways to use social media