Employee Relations Specialist

Dangote Industries Limited

Remote

Dangote Petroleum Refinery and Petrochemicals FZE is a historic 650,000 bpd mega-refinery based in Ibeju-Lekki, Lagos. Operating as the world’s largest single-train facility, we are dedicated to achieving national and regional energy security, eliminating reliance on imported petroleum products, and powering Africa's industrial growth through engineering excellence and innovation. As the world's largest single-train refinery, it drives Africa's economic self-sufficiency by producing high-quality refined petroleum products and transforming the continent's energy sector. Employee Relations Specialist

Job Title/ Position: Employee Relations Specialist

Reports To: Head, Employee Relations

Location: Lagos, Nigeria

Job Summary

The Employee Relations Specialist supports the effective management of employee relations matters by promoting fair, consistent, and policy-compliant workplace practices. The role is responsible for supporting grievance management, disciplinary processes, workplace investigations, conflict resolution, employee engagement, and employee relations reporting while providing guidance to employees and line managers.

Key Duties And Responsibilities

Coordinate and support the resolution of employee grievances, complaints, and workplace concerns in line with company policies and applicable requirements.
Support disciplinary processes, including the preparation of queries, hearing documentation, panel reports, outcome letters, and related records.
Conduct or support fair, objective, and confidential workplace investigations and prepare clear findings and recommendations.
Provide guidance to employees and line managers on employee relations policies, procedures, and appropriate workplace conduct.
Support mediation, conflict resolution, and other interventions aimed at maintaining constructive workplace relationships.
Maintain accurate and confidential employee relations case files, trackers, correspondence, and supporting documentation.
Monitor employee relations trends and prepare periodic reports, dashboards, and management updates on cases, risks, and outcomes.
Support the review, development, and implementation of employee relations policies, standard operating procedures, and guidelines.
Coordinate appeals, hearings, and other employee relations meetings, ensuring due process and fair hearing.
Partner with HR Business Partners, Legal, Compliance, Security, HSE, and business leaders on employee relations matters.
Support employee engagement, consultation, and communication initiatives that promote trust, respect, and workplace harmony.
Assist with separation-related processes, including exit interviews, documentation, and identification of recurring employee concerns.

Key Requirements

Education and Work Experience

Bachelor's degree in human resources, Industrial Relations, Business Administration, Law, Social Sciences, or related fields.
Relevant professional certification in Human Resources, Industrial Relations, mediation, or employment law is an advantage.
Minimum of 3 years of relevant experience in employee relations, human resources, industrial relations, workplace investigations, or related HR function.

Functional Competencies

Good knowledge of employee relations principles, disciplinary and grievance procedures, and workplace investigation practices.
Ability to interpret and apply HR policies, procedures, and applicable employment requirements consistently.
Strong written communication, report writing, documentation, and case management skills.
Good interviewing, fact-finding, mediation, and conflict resolution skills.
Strong stakeholder engagement and advisory capability.
Sound judgement, objectivity, discretion, and commitment to confidentiality.
Attention to detail, organization, and ability to manage multiple sensitive cases.
Proficiency in Microsoft Office applications and HR information or case management systems