Credit Control Officer ( FMCG)
Worknigeria
Remote
Location: Lagos
Industry: FMCG ( Beverage Manufacturing)
Job Type: Full-Time
Job Summary
Our client is seeking an experienced Credit Control Officer to manage the organization's credit processes, customer accounts, collections, and outstanding receivables. The role will support effective credit risk management, minimize bad debts, and ensure timely collections while maintaining strong customer relationships and compliance with company policies.
Key Responsibilities
- Develop and implement credit policies, procedures, and guidelines in line with business and regulatory requirements.
- Assess customers' creditworthiness and recommend appropriate credit limits and payment terms.
- Monitor customer accounts, outstanding balances, and overdue debts to ensure timely collection.
- Develop and execute collection strategies, including payment negotiations and settlement arrangements.
- Maintain professional relationships with customers while resolving credit and payment-related issues.
- Prepare credit, collection, and receivables reports, providing insights and recommendations to management.
- Maintain accurate credit documentation and customer account records.
- Ensure credit control activities comply with relevant laws, regulations, and internal controls.
- Lead, supervise, and develop the credit control team to achieve collection and performance targets.
- Bachelor's degree or equivalent in Accounting, Finance, Business Administration, Sales, Marketing, or a related discipline.
- Minimum 5 years' relevant experience, preferably within the FMCG industry.
- Strong experience in credit management, receivables, debt collection, and credit risk assessment.
- MSc/MBA is an advantage.
- Professional certification such as ACA, ACCA, CFA, or equivalent is required.
- Strong knowledge of credit control, financial reporting, governance, risk, and internal controls.
- Excellent negotiation, analytical, communication, and leadership skills.
- Proficiency in relevant accounting/ERP systems and Microsoft Excel.