Technical Sales Executive

Company Description

Solution Tech Limited is a technology company that provides innovative solutions to various industries. Our focus is on developing and implementing cutting-edge technology to help businesses and organizations improve their operations, increase efficiency, and reduce costs.

Franchised to Solution Tech Limited in 2005, Aptech Computer Education has trained over 6.5 million students globally. As the first IT education company to receive ISO 9001:2008 certification for Education Support Services, Aptech operates in 40+ emerging countries with over 1300 learning centers worldwide. With over 30 years of global excellence, Aptech delivers trusted IT education that transforms careers and empowers futures.

Aptech courses are developed through a process of continuous research and extensive consultations with academic and technology leaders. We have constantly been at the forefront in adopting leading edge technologies to augment the quality of teaching, making our courses more learner-centric. All our efforts are geared towards preparing our students for tomorrow's top technology jobs and entrepreneurship.

Job Description

This role involves identifying and contacting prospective customers and parents, presenting our academic programs and answering questions and concerns. Every customer approaches tech education with a healthy amount of skepticism, so your professionalism will be key to assure them of the quality of the services we provide. Day-to-day tasks include managing a multichannel sales pipeline, preparing proposals and quotations, following up to meet monthly revenue targets, maintaining up-to-date and accurate CRM records, coordinating with the academic team to ensure a seamless integration for students, resolving student administrative complaints, and reporting to management.

You will be required to stay abreast of developments in the IT industry, spanning software engineering, networking and cybersecurity, data science and AI, etc. Understanding the different specialisations within the industry and the relationships between them will be necessary to offer reliable career advice to our customers while emphasising the strengths of building their career with us. We hope this excites you.

This is a full-time role available ONLY for applicants based in or willing to relocate to Uyo.

Responsibilities

• Close, maintain and grow sales through professional communication with existing and potential customers
• Manage and accurately interpret customer requests, understanding and even anticipating their needs
• Respond convincingly and professionally to phone and email inquiries
• Identify and resolve customer concerns, and recommend initiatives to avoid reoccurrences
• Identify sales opportunities through constant evaluation of competitors and industry trends
• Study new product notes to thoroughly understand course upgrades and new introductions
• Maintain records of customer and prospect communication and contact information
• Make occasional presentations during career fairs and participate in other marketing activities when required
• Regularly report on sales health, closings, follow-ups and targets achieved

Qualifications

• Strong sales and negotiation skills
• Excellent command of English
• Bachelor’s degree in any relevant discipline, or equivalent experience in sales, business development or any similar role
• Excellent communication and interpersonal skills to actively engage prospects and build lasting student relationships
• Prior experience in sales, customer service, or business development is an advantage
• Proficiency with computer use, basic office software and online collaboration tools
• Ability to pick up new technologies quickly
• Ability to work collaboratively with a team of professionals
• Excellent attention to detail, as we work with many parameters
• Willingness to learn about the company

This advert has minimum requirements listed. Management reserves the right to use additional relevant information as criteria for shortlisting. Work location is onsite at Uyo, Akwa Ibom.