Sales Manager (Buy Now Pay Later.)
PalmPay
Remote
- Job Type - Full Time
- Qualification - BA/BSc/HND
- Experience 2 - 3 years
- Location- Ebonyi, Edo , Abia
- Job Field- Sales and Business Development
Job Summary
- The Sales Manager manages BNPL sales promoters across partner stores
- The role ensures promoters achieve financing sales targets, maintain accurate KYC documentation, follow BNPL processes, and deliver excellent customer service
- Also coordinates with underwriting, verification, and collections teams to ensure smooth customer approvals, disbursement, and onboarding
- Supervise and monitor the performance of BNPL sales promoters
- Drive daily, weekly, and monthly financing sales targets and conversion rates
- Ensure complete and accurate KYC documentation from promoters
- Review applications before submission to minimize rejection rates
- Handle escalated customer issues on eligibility, repayment, and financing terms
- Liaise with underwriting and verification teams to resolve pending applications
- Track promoter performance, approval rates, and store-level issues
- Ensure promoter compliance with risk controls and fraud-prevention guidelines
- Oversee device display standards and stock rotation in partner stores
- Maintain strong relationships with store managers
- Conduct coaching, field support, and performance reviews for promoters
- Prepare and submit daily sales and operational reports
- HND/B.Sc. in Business, Marketing, or related fields
- 2-3 years’ experience in sales supervision (telecom, BNPL, fintech, or FMCG preferred)
- Strong understanding of customer onboarding, KYC, and credit processes
- Leadership experience managing field teams
- Excellent communication and customer-service skills
- Good analytical and reporting ability
- Willingness to work across multiple store locations
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